Should you wish to transfer shares to or from the Webtrader platform, please contact our call centre. Contact the call centre for further details in this regard. Note that Standard Bank currently does not offer a tax reclaim service in-house but it can refer you to an internationally recognized tax reclaim service that can assist you.

Standard Bank cannot currently support or offer preferential withholding tax rates that may be available due to residency or legal status. Dividends from Share Positionsĭividend payments from share positions will be credited to the relevant client's trading account with any applicable standard withholding taxes deducted. The reason is that the minimum fee may be charged more than once based on the number of days necessary for the total execution of the order. In cases where an order regarding a security is split, and filled partially over a period of more than one day, the total trading costs may increase. Standard Bank will not be responsible for missing fills due to this. This is due to their internal compliance and is set to protect clients from 'bad fills'. Some of Standard Bank’s execution brokers may choose to translate market orders on various markets into aggressive limit orders 3% in the money. Standard Bank will not be responsible for miss fills due to this. If you experience or suspect any errors with your order, you should contact the Standard Bank Webtrader call centre immediately. Please note that it is a client’s responsibility to check if the order is filled in the market after order entry.

The Percentage Limit varies between 1% and 4% depending on the exchange and the type of instrument. If a client places a market order in these markets, Standard Bank will automatically convert the order to an aggressive Limit order within a certain percentage limit “in the money”. Certain exchanges do not support Market orders.

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